12bng Privacy Policy — How Your Information Is Protected

From the moment you open an account at 12bng, we collect only the information that is necessary. We never ask for data we do not need. Below is a full breakdown of what information falls under our Privacy Policy.

There are specific and legitimate reasons behind every piece of data 12bng collects. We never collect information for unnecessary purposes. The core reasons we use your data under this Privacy Policy are:

• Account Management: To properly manage your account, maintain login security, and keep your profile information up to date.
• Identity Verification (KYC): To prevent fraud and verify that every user is an adult and a real person.
• Transaction Process: To process deposits and withdrawals smoothly and maintain transaction history.
• Customer Support: To resolve your issues quickly and provide personalized support.
• Fraud Prevention: To detect suspicious activity and protect your account and funds.
• Legal Obligations: To meet regulatory requirements and comply with Anti-Money Laundering (AML) laws.
• Responsible Gaming: To monitor your gaming habits and assist with setting alerts or limits when needed.

12bng never shares your information with third parties for marketing or advertising purposes.

Data storage is a top priority under 12bng's Privacy Policy. All collected information is stored in encrypted form on secure servers that meet international security standards.

• All data is stored with AES-256 encryption.
• 24-hour security monitoring is in place on the server.
• Regular security audits and penetration tests are conducted.
• Server access is restricted to authorized personnel only.
• Data backups are stored in secure offsite locations.

12bng never sells your personal data. In certain specific situations, limited information may be shared — always in the interest of your protection.

• Payment Provider: Only the information required to process transactions is shared with payment providers such as Mobile Banking, Nagad, and Rocket.
• Identity Verification Provider: Limited information may be shared with licensed verification agencies to complete the KYC process.
• Legal Authorities: 12bng is legally required to disclose information when ordered by a court or upon a valid request from a regulatory authority.
• Technology Partners: Minimal necessary data may be shared with technology partners to operate the platform, and they are contractually obligated to comply with our privacy policy.

The 12bng website uses cookies. Cookies are small text files stored in your browser that help improve your browsing experience.

• Essential Cookies: These are required to maintain your login session and ensure security. They cannot be disabled.
• Functional Cookies: Used to remember your language preference and other settings.
• Analytics Cookies: To understand which parts of the site are used most — completely anonymously.

You can disable non-essential cookies at any time through your browser settings. Please note that disabling essential cookies may affect certain features of the site.

Under 12bng's Privacy Policy, you have full control over your own data. You can exercise the following rights at any time:

• Right to Access: You can request to know what information we hold about you.
• Right to Rectification: You can request a correction if any of your information is inaccurate.
• Right to Erasure: After account closure, you can request that your data be deleted beyond what is required by legal obligations.
• Right to Portability: You can request a copy of your data in a structured, portable format.
• Right to Object: You can object to the use of your data for specific purposes.

To exercise these rights, contact our support team. We will respond within 30 days of receiving your request.

12bng's Privacy Policy takes a strict stance on protecting users under the age of 18. We never knowingly collect data from minors.

If parents believe their child is using 12bng, please contact our support team immediately. We will investigate and take prompt action.

Your data is retained for as long as your account remains active. After account closure, certain information may be kept for a defined period for legal reasons:

Once the retention period expires, your data is automatically and securely deleted.

12bng uses multiple layers of technical security to protect your privacy. Your data is kept safe through real technology — not just policy promises.

• SSL/TLS Encryption: All your interactions with the site are encrypted with 256-bit SSL.
• Two-Factor Authentication (2FA): An extra layer of security can be added to your login.
• Auto Logout: You are automatically logged out after a period of inactivity.
• IP Monitoring: An alert is sent if a login attempt is detected from an unusual location.
• Firewall Protection: An advanced web application firewall protects against cyber attacks.
• Regular Security Testing: Third-party experts conduct regular system audits.

In the event of a security breach, 12bng will notify affected users within 72 hours and take prompt action to resolve the issue.

12bng may update this Privacy Policy in part or in full at any time. Any changes will be clearly communicated on the website, and a notification will be sent to your registered mobile number or email address.

If you continue using 12bng after a revised policy takes effect, you will be considered to have accepted the new Privacy Policy. If you do not agree to the updated terms, you may request to close your account.

If you have any questions, concerns, or data-related requests regarding our Privacy Policy, our support team is always ready to help. We can assist in Bengali and typically respond within 24 hours.

For more details, visit our FAQ Page View or Responsible Gaming Read the policy.